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Understanding Usage Stats in Fluint

For admins to track team adoption and feature usage across your organization.

K
Written by Katie Williams
Updated yesterday

Fluint's Usage page gives admins a breakdown of how your team is using Olli across features like Chat, Flow Mode, Research & Analysis, and Documents. Use it to track adoption, identify power users, and spot team members who may need onboarding support. Only organization admins can access the Usage page.

Navigate to Settings > Usage to get started.

Leaderboard Tab

Two views are available within our Usage tab. By default, you'll see the Leaderboard, which ranks all licensed users in your organization by total events in the selected time period. *Hint, the default time period filter will be the last 30 days.

Those who haven't used Olli yet but are licensed will appear at the bottom of the list with 0 events, so you can quickly see who hasn't adopted the product.

*Note: usage stats can only go back as far as January 15th 2026 (when our new billing/usage tracking system was installed)

Each row shows the user's rank, name, a color-coded activity bar, and their total event count within the time period. Activities are broken into categories:

- Blue — Chat (messages sent to Olli)

- Orange — Flow Mode (rep recommendations, deal prioritization, meeting prep)

- Green — Research & Analysis (next steps, meeting insights, discovery gaps)

- Red — Documents (doc generation, slide decks, doc updates, frameworks)

Click any row with activity to expand a detailed breakdown showing individual feature usage and a category donut chart.

Metrics Tab

To see a downloadable spreadsheet table, click into the Metrics view, which provides a higher-level view of your organization's usage with three summary cards:

- Credit Usage — Total credits consumed and event count across your org

- By Category — Visual breakdown of credits by feature category

- Top Users — Your three highest-usage team members

Below the cards, the Per-User Breakdown table lists every user with columns for each feature. Click column headers to sort. Use the Download CSV button to export the table for reporting or sharing.

User Filters

Both tabs share the same filter controls:

- Date RangeDefaults to the last 30 days. Presets available for 30, 90, and 180 days, or choose a custom range.

- Search — Filter the list by name or email.

- User Filter — Select specific users to focus on.

*Dates can only go as far back as January 15th, 2026

How Events Are Attributed

Each event is attributed to either a specific user or to Olli. The rule is straightforward: any action initiated directly by a user is attributed to that user. Actions that happen automatically in the background - like playbook-triggered documents, automated emails, or background analysis - are attributed to Olli.

Here's how common actions are attributed:

Attributed to the user:

- Chat messages sent to Olli (in Fluint or Slack)

- Documents created through the document generation flow

- Flow Mode actions (deal prioritization, rep recommendations, meeting prep)

- Research actions (next steps, discovery gaps)

Attributed to Olli:

- Documents created by playbooks

- Automated email drafts

- Background automation and analysis

- Any event processed without a specific user context

A note on documents created in chat: When you ask Olli to generate a document in a chat conversation, that interaction is tracked as a chat message, not a document generation event. The document is still created, but the event counts toward your chat usage.


FAQs

Why do I see fewer users than we have licenses?

Prior to March 2026, the leaderboard only showed users with activity. It now shows all licensed users, including those with 0 events. A deactivated user with recent activity may also appear.

How does the ranking work?

The leaderboard is ranked by total event count, highest to lowest. Users with the same number of events will be grouped together but no secondary sorting (e.g., alphabetic order) is applied. And, keep in mind that events are different than credits. Think of events like total actions, whereas each action could be associated with using multiple credits.

What time period does the page show by default?

The last 30 days. You can change this using the date range filter.

Can non-admins see the Usage page?

No. Only organization admins have access to the Usage page.

Why does the Usage page take a while to load?

The Usage page pulls real-time data from multiple sources, which may take a few seconds to load depending on the size of your organization and the selected date range. A shorter date range will generally load faster.

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