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Notifications: Digests, Channels & Preferences

Stay on top of deal activity, meeting prep, and Olli insights — without the noise. Control which channels Olli uses, how often digests arrive, and which categories you care about.

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Written by Malcolm Cusack


What are Fluint Notifications?

Fluint Notifications give you a single place to control how and when Olli tells you about things that matter — meeting recaps, stalled deals, discovery gaps, upcoming call prep, and more. Instead of a firehose, you get batched digests on your schedule, plus immediate alerts for the moments you don't want to miss.

Notifications work across two dimensions:

Dimension

What it controls

Example

Channels

Where notifications are delivered

Email, Slack DM

Delivery mode

How notifications are paced per category

Digest, Immediate, or Off

Every setting is per-channel, so email and Slack DM can be configured completely independently.


Where to Find It

Go to Settings > Notifications (Bell icon in the settings sidebar).

If you don't see a Notifications page in your settings, the feature may not yet be enabled for your organization. Your preferences save automatically — there is no Save button. After you make a change, Fluint waits about a second and then persists it in the background. A small "Saving…" indicator appears while the change is in flight.


Channels

Fluint currently supports two notification channels:

Channel

Default

Requirements

Email

On

Uses the email address on your Fluint account

Slack DM

Off

Your organization must have the Olli Slack app installed, and you must link your Slack account

Turn a channel on or off with its toggle. Each channel has its own digest cadence and its own per-category delivery modes.

If you turn both channels off, you won't receive any notifications — Fluint will show a warning that reads "All channels are off. Notifications won't be delivered."

Setting up Slack DM

To receive notifications as direct messages from Olli in Slack, you need two things:

  1. Org-level install — A workspace admin installs the Olli Slack app once in Settings > Integrations

  2. Personal account link — You link your own Slack account to Fluint. The easiest way is to mention @olli in any Slack channel where the app is present — you'll receive a private message with a Link Account button

If Slack DM isn't available yet, the toggle will be greyed out and you'll see one of these messages underneath:

Message

What it means

How to fix it

"Your organization hasn't connected Slack yet"

No one in your org has installed the Olli Slack app

Ask a workspace admin to install it in Settings > Integrations

"Connect your Slack account in account settings to enable"

Your org has Slack, but you haven't linked your account yet

Mention @olli in Slack and click the Link Account button

For full setup details, see the Slack <> Olli Integration guide.


Delivery Modes: Digest, Immediate, or Off

Each notification category can be delivered in one of three modes on each channel:

Mode

Behavior

Digest

Batched into your next scheduled digest on that channel

Immediate

Delivered within minutes, as the event happens

Off

Not delivered on that channel

Because delivery mode is set per-category per-channel, you have fine-grained control. For example, you might set Deal health to Immediate on email but Off on Slack DM, while Meeting insights go into the Digest on both.


Digest Frequency (Cadence)

Your digest cadence controls how often batched notifications are grouped and delivered. Each channel has its own cadence, so email can digest three times a day while Slack DM is off — or the other way around.

Cadence

When it sends

3x daily (default)

7am, 12pm, 5pm local time

2x daily

7am, 5pm local time

1x daily

7am local time

Every 4 hours

12am, 4am, 8am, 12pm, 4pm, 8pm UTC (fixed)

Off

No digests sent on this channel

Turning cadence to Off only disables the batched digest on that channel. Any category you've set to Immediate will still be delivered in real time. To fully silence a channel, use the channel toggle.


Notification Categories

Fluint groups notifications into eight categories. For each category, you choose how it's delivered on each of your enabled channels (Digest / Immediate / Off).

Category

What you'll hear about

Meeting insights

Meeting recaps, post-meeting follow-ups, upcoming meeting prep, and meetings matched to deals

Deal activity

Deal recommendations, stage changes, and account updates

Deal health

Stall alerts, activity gaps, and close date warnings

AI insights

Account digests, discovery gaps, document insights, living document updates, play recommendations, account research, and file extraction

Sharing

Comments, edits, and views on shared documents

Chat flows

Chat flow completions

Playbooks

Playbook document creation

Olli memory

Learnings captured, milestones reached, and learnings invalidated

To silence a whole category, set it to Off on every channel you have enabled.


Timezone

Digests are scheduled based on your local time. Fluint automatically detects your timezone, but you can override it in Settings > Notifications if you travel or want to use a different timezone than your device reports.

  • Leave the timezone field blank to use your detected timezone

  • Override with any valid IANA timezone (e.g., America/Los_Angeles or Europe/London)

The timezone control only appears when at least one channel has a digest cadence other than Off.


For Workspace Admins: The Organization Tab

If you're an admin, Settings > Notifications has a second tab labeled Organization. This is where you set org-wide defaults and guardrails for your team. It has three sections.

Organization Defaults

Set the default channels, cadence, and per-category delivery modes that apply to every user in your organization. Users inherit these defaults when they first use Fluint, and can still override them in their own preferences — unless the setting is locked (see below).

Organization-Wide Events

Some notifications are valuable for the whole team, not just individual reps. In this section, you can broadcast org-wide events to a shared Slack channel and/or email every user in the organization:

Event

What it is

Pipeline synthesis

A broadcast when Olli generates a fresh synthesis of your team's pipeline

Team-wide learnings

When Olli promotes a pattern detected across multiple users to an org-wide learning

For each event, toggle Slack on and enter a channel name (e.g., #sales-signals), and/or toggle Email all to send to every user in the organization. The Slack toggle is disabled if your organization hasn't connected the Olli Slack app yet.

Locked Settings

Lock a setting to prevent individual users from overriding it. Locked settings always use the value from Organization Defaults.

You can lock:

  • Whether email is enabled

  • Whether Slack DM is enabled

  • The digest cadence

  • Per-category delivery modes

When a user views a locked setting in their own preferences, it appears with a lock icon and the tooltip "This setting is managed by your admin."

Important: Locking a setting does not change its current value — it only prevents users from editing it. Configure your Organization Defaults first, then lock the settings you want to enforce.


Tips for Best Results

  • Start with the defaults — 3x daily digest on email with all categories set to Digest is a good baseline for most reps

  • Promote to Immediate sparingly — Reserve Immediate for categories you truly can't wait for, like Deal health alerts. Too many immediate notifications defeats the purpose of having a digest

  • Use channels for different contexts — Many users prefer Slack DM for time-sensitive items and email for the full daily digest

  • Silence noisy categories — If Sharing or Chat flows aren't relevant to you, set them to Off on every channel

  • Admins: configure before you lock — Locked settings always use the Organization Default value, so set the default you want before locking it

  • Check your timezone — If digests are arriving at the wrong time of day, override your timezone in Settings > Notifications


Known Limitations

Delivery

  • Cadence Off keeps Immediate — Setting cadence to Off only disables the batched digest. Categories set to Immediate still deliver in real time. Use the channel toggle to fully silence a channel.

  • Hard-bounced emails auto-disable the channel — If your email provider rejects a notification as undeliverable, Fluint disables the email channel for your account to protect sender reputation. You'll see a warning: "Email notifications were disabled due to a delivery issue with your email address." Fix the email on your account and turn Email back on.

Digest behavior

  • Fixed digest times — Digest send times are 7am, 12pm, and 5pm local (depending on cadence). These are not customizable per user.

Admin

  • Locked settings use the current default — Users on a locked setting are stuck with whatever the Organization Default was at the time of locking. Changing the default updates locked users.


Troubleshooting

I don't see a Notifications page in my settings

  • Notifications may not yet be enabled for your organization. Contact [email protected] and we'll turn it on.

The Slack DM toggle is greyed out

  • "Your organization hasn't connected Slack yet" — Ask a workspace admin to install the Olli Slack app in Settings > Integrations

  • "Connect your Slack account in account settings to enable" — Mention @olli in any Slack channel where the app is present and click the Link Account button in the private message you receive

I'm not receiving any notifications

  • Check that at least one channel is toggled on in Settings > Notifications

  • If both channels are off, you'll see a warning: "All channels are off. Notifications won't be delivered."

  • Confirm that the categories you care about aren't set to Off on every channel

I'm not receiving the digest, but I am getting immediate alerts

  • Check your digest cadence — if it's set to Off, only categories set to Immediate will be delivered

  • Set a cadence (3x, 2x, 1x daily, or Every 4 hours) to start receiving batched digests

My email channel was disabled on its own

  • Your email address hard-bounced, so Fluint automatically disabled the channel to protect sender reputation

  • Verify the email address on your Fluint account is correct and active, then turn Email back on in Settings > Notifications

  • If the problem persists, contact [email protected]

Digests are arriving at the wrong time of day

  • Check your timezone override in Settings > Notifications

  • Leave the field blank to use your detected timezone, or set an IANA timezone (e.g., America/Los_Angeles) to override

A setting has a lock icon and I can't change it

  • Your workspace admin has locked that setting using Organization Defaults. The tooltip reads: "This setting is managed by your admin." Ask your admin if you need it changed.

I'm an admin and I turned on an org-wide Slack broadcast, but nothing is posting

  • Verify that the Olli Slack app is installed for your organization

  • Check that the channel name you entered is correct and that the Olli app has been invited to that channel (use /invite @olli in Slack)

  • Confirm the Slack toggle for that event is enabled in Settings > Notifications > Organization

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