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Fluint <> Zapier

Connect Fluint to other tools through Zapier to pull in transcripts or CRM records, or to export content.

Written by Audrey
Updated over 3 months ago

Zapier Setup Process for Fluint Integration

Prerequisites

  • Zapier Account: Create a Zapier account if you don't have one

  • Fluint Account: Ensure you have integrations admin access to your Fluint workspace

  • Beta Access: Accept the private app invite from Fluint (sent via email)

  • Source System: Admin access to your source tool (Fathom, Teams, Hubspot, etc.)

*Fluint is still in beta mode with Zapier, meaning you won't find our app searchable yet in their library. Instead we'll send you a private invite.

Supported Use-Cases

This is important - the Fluint <> Zapier connection can only support the following use cases:

  • Meeting Import: Automatically import transcripts from external meeting tools

    • *Note: Transcript exports will need to be supported by your external tool as well (ideally the complete transcript, not just a transcript summary)

  • Meeting Export: Automatically export transcripts captured from Fluint's native notetaker to a different destination, like a CRM or CS platform (Pipedrive, PlanHat, etc.)

  • Deal Creation: Create deals automatically in Fluint when new deals are created (or stage-change) in your CRM

  • Document Management: Send Fluint-generated content (business cases, account plans, etc) to a different destination, like your CRM.


Setup Process

1. Accept Fluint's Private App Invite

  • Check your email for an invite from Fluint

  • Accept the invite to access Fluint's private Zapier app

    *Note: This is required because Fluint hasn't gone through the public app approval process yet and is considered to be in beta mode with Zapier. You'll need to work with our team directly for Zapier app access.

2. Generate Fluint API Credentials

  1. Log into your Fluint account

  2. Navigate to Settings (cog icon)

  3. Click Integrations

  4. Click into Zapier

  5. Click Generate New API Key

  6. Name your key (optional but recommended: "Zapier Integration")

  7. Copy and securely store both:

    • API Key

    • Organization ID

*API keys are only shown once during generation. Save them immediately - if you lose an API key, you'll need to delete it and create a new one.


Configure Your Zapier Use Case

Your team will need to configure Zapier for your desired use case. One common example is importing call transcripts into Fluint from another system. Here's a general outline for setting that up:

1. Create New Zap

  1. In Zapier, go to Zaps β†’ Create New Zap

  2. Name your Zap (e.g., "Fathom to Fluint Meeting Import")

2. Configure Trigger

  1. Search for your meeting tool (e.g., "Fathom")

  2. Select trigger event: "New Transcript"

  3. Connect your account and authorize

  4. Configure settings:

    • Select "Team Meetings" to capture all team transcripts

  5. Test the trigger to see sample data

3. Configure Fluint Action

  1. Add action step

  2. Search for "Fluint" (invite-only app)

  3. Select action: "Create or Update Meeting"

  4. Connect using your API credentials from Phase 1

  5. Map fields from trigger to Fluint:

    • Meeting ID: Use source system's meeting ID

    • Title: Meeting title from source

    • Date: Meeting start time

    • Organizer: Meeting host email

    • Transcript: Plain text transcript

    • Attendees: Optional - leave blank initially to reduce complexity

4. Test and Publish

  1. Run test to validate the integration

  2. Check Fluint to confirm meeting appears in Meetings section

  3. Click Publish to activate the Zap


Notes and Limitations

Data Handling

  • No Backfill: Zapier integrations only process new data going forward; we cannot run a backfill or mass import data from another source that doesn't have a native integration with us.

  • Plain Text: Meeting transcripts come through as plain text (not structured like native integrations)

  • Time-frame: New meetings/changes generally trigger workflows immediately, however there may be a few minute delay

Pricing Considerations

  • Zapier is a separate tool and has it's own pricing

  • Their free tier might handle small a teams' meeting volume - but you'll want to estimate your own volume by estimating your number of anticipated 'zaps'

    • i.e. Number of meetings per week / team member

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